Refund policy

Last updated: October 24, 2026

Short version: if Pro isn’t for you, ask within 14 days of a payment and you’ll get it back in full. No forms, no questions.

Full refunds

New subscriptions: a full refund within 14 days of your first payment.
Renewals: forgot to cancel? A full refund within 14 days of the renewal charge, monthly or yearly.

A refund ends Pro straight away and cancels the subscription, so you won’t be charged again. You’re back on the free plan and keep all your logs.

After 14 days

Payments older than 14 days aren’t refunded, but you can cancel anytime (Settings → Plan & billing in the app): Pro stays on until the end of the period you paid for and never renews. If something went wrong on our side, write to us anyway and we’ll make it right.

How to ask

Email hello@cappybud.app from your account’s email address. Refunds go back to the original payment method through Dodo Payments, our merchant of record, and usually arrive within 5–10 business days depending on your bank. This policy doesn’t limit any rights you have under consumer law.